A Letter from Shelby Westbrook, of Marketing MEDVA, our 150th Gala Premiere Innovation Sponsor

Hello Memphis Medical Society Members,

I hope this message finds you well. I wanted to take a moment to introduce Scott Jones, who has recently joined MEDVA as a Strategic Account Executive. Our team took a thoughtful approach in evaluating MEDVA, and we were particularly impressed by their physician-founded model, their deep understanding of clinical workflows, and their ability to deliver meaningful operational support to medical practices. That confidence is exactly why we chose to include MEDVA as part of our preferred vendor team.

I’m pleased to share that MEDVA has been reviewed and approved by our IT Security & Compliance team, so you can feel confident moving forward. Here are a few highlights on what they offer:

  • MEDVA was co-founded by two physicians who were tired of watching their staff drown in administrative work, so they built a better solution. They are a premier live remote staffing agency built specifically for medical practices.
  • Their Virtual Assistants aren’t generalists.  They’re trained in healthcare workflows, from scheduling and referral coordination to prior authorizations and denial prevention.
  • They take compliance seriously. VAs operate through secure, VPN-enabled access with facility options designed to meet your specific requirements.
  • Practices working with MEDVA typically cut labor costs by up to 60%.

Please be assured MEDVA doesn’t replace your existing U.S. staff, they augment them. The goal is to free your team up to focus on patient care while the Virtual Assistant handles the back-office work.

I’ve attached a brochure with additional information, and I’d encourage you to give Scott a few minutes of your time. I think you’ll walk away impressed. He’s the right person to show you exactly what MEDVA can do for your team.

Warm regards,

Shelby Westbrook